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Reports & complaints

To report complaints or other irregularities, HSSEQ manager Frederik Van Eeckhaute may be contacted directly (frederik.van.eeckhaute@molymet.be - 09 254 05 38).

Would you like to make an anonymous report or complaint? Then please use our online whistleblowing tool. If you make a login to the platform, the status and feedback of your report or complaint can be followed.

Complaints may include quality, environmental, safety, social or ethical issues. Our complaints procedure is implemented according to the ‘UN guiding principles for non-judicial grievance mechanisms’.

Molymet Belgium nv

Langerbruggekaai 13

Havennummer 8120

9000 Gent, Belgium

T: +32 (0)9 254 05 11

F: +32 (0)9 254 05 71

E: info@molymet.be

Office hours

For the loading and unloading of goods:

Monday to Thursday: 07:30-11:30 and 12:00-14:30

Friday: 07:30-11:30 and 12:00-13:30

Closed Saturdays and Sundays

Offices:

On weekdays from 08:00 to 16:30